How scammers can target you

Scammers are skilled at using emotional and psychological tactics to manipulate people. They rely on urgency, fear, or excitement to pressure you into acting without thinking.

Common scam tactics include:

  • Pretending to be trusted organisations: – Scammers might impersonate a bank, the government, or well-known companies.
  • Creating urgency: – “Act now, or your bank account will be frozen!”
  • Promises of easy money: – “You’ve won! Send $100 to claim your prize.”
  • Exploiting emotions: – Scammers play on fear, excitement, or compassion.

Take a moment to pause. If something doesn’t feel right, trust your instincts and contact us for advice.

Stay one step ahead

The best way to stop scams is to prevent them before they happen. Here are a few proactive ways to protect yourself:

Good online security practice

  • Use strong, unique passwords or pass phrases.
  • Never use personal information such as your name, address, phone number or date of birth.
  • Use multi-factor authentication wherever possible
  • Avoid accessing your investor portal using public Wi-Fi

Smartphone protection

  • Keep your phone and important apps updated with the latest updates for increased security updates.
  • Be cautious about giving apps unnecessary permissions.
  • Never click links in unexpected messages or emails.

Identity protection

  • Think carefully before sharing personal information online.
  • Remember: people aren’t always who they claim to be on social media or dating apps.
  • Adjust your privacy settings to limit what strangers can see.

How you can protect yourself

3 simple steps to keep you one step ahead of scammers

TPT Wealth’s commitment to you.

We’ll never:

  • Ask for your PIN or password over the phone, email, or text.
  • Send you links in an SMS or email asking you to log in or verify your details or a link to download our app.
  • Pressure you to act immediately.
  • Make you feel ashamed or silly for asking questions.

Remember: It’s okay to pause. Ask questions, double-check, and we will always encourage you to seek help if needed.

Common types of scams

Here are some of the most common scams to lookout for and how you can protect yourself against becoming a victim.

Phishing scam

Scammers send fake emails or texts to steal your personal details, often linking to fake websites or malware.

Trust your gut – If an email feels even slightly off, it probably is.

Take a breath – Scammers count on you panicking and acting fast. Don't let them rush you.

Go the long way round – Instead of clicking links, open your browser and type in the official domain yourself, example: Type in tptwealth.com.au yourself.

Call us – If you're unsure about an email claiming to be from us, just give us a ring. We'd rather chat with you than see you scammed.

Impersonation scam

Scammers pretend to be trusted people or brands to trick you into sharing money or personal info.

Stop and check – Hang up and call us back on our official number.

Protect – Never share authentication codes, passwords or PINs with callers, or anyone that asks for these.

Know the warning signs – Familiarise yourself with common scam tactics by visiting ScamWatch.gov.au

Call us – If you're unsure about an email claiming to be from us, just give us a ring on 1300 138 044. We'd rather chat with you than see you scammed.

Romance scam

Scammers build fake relationships online where they earn trust through manipulation tactics.

Watch out for the warning signs:

  • Asks for money, usually starting with small amount
  • You've met through a free platform that doesn't need payment to play
  • Always has reasons why they can't meet in person
  • Keeps telling stories about needing financial help

Stop all contact immediately

Call TPT Wealth on 1300 138 044.

Report to ScamWatch

Keep all chat logs and transaction record

Investment scam

Scammers promise high, guaranteed returns to gain your trust, then disappear with your savings.

Don’t let anyone pressure you when making investment decisions.

Always seek independent legal or financial advice.

Do your own research and check if the company is registered with ASIC.

Check ASIC’s list of companies you shouldn’t deal with.

Buying and selling scam

Common on Facebook Marketplace. Scammers often pretend to be buyers or sellers, asking for deposits.

Meet in person for local pickups where you can.

Use secure and trackable payment options.

Never share your Secure code or internet banking login.

Be suspicious of overpayments or rushed communication.

Stick to messages within the app where possible.

Think you’ve been scammed?