Complaints & Feedback

We work hard to deliver the best experience possible to our clients. We value your opinion, so if a product or service does not meet your expectations, we want to know about it.


The MyState Group Whistleblower Protection Policy (WPP) ensures that there are processes in place to maintain the highest standards of ethical behaviour and integrity and protect any person who reports inappropriate conduct from reprisal. The WPP doesn’t just apply to our employees, but to contractors, consultants, suppliers, third party providers, brokers or auditors.

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Would you like to discuss one of our products or services? Complete the form below and one of our helpful and friendly staff will get right back to you.

For enquiries relating to your account information, change of address or contact details please contact us on 1300 138 044.

Read our Privacy Policy and Data Handling Statement to learn how we handle your personal information.

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